Store Policy
CUSTOMER CARE
At Baby Moons, we understand that shopping online can come with questions or concerns, and we’re here to ensure you have a seamless and positive experience every step of the way. Our commitment to quality customer care means that whether you need assistance with a product, have questions about shipping, or need support after your purchase, our friendly and knowledgeable team is always ready to help. We believe in transparent communication and strive to respond to all queries promptly, so you can shop with confidence, knowing that we are here to support you. Your satisfaction is our top priority, and we are dedicated to resolving any issues or concerns to your complete satisfaction.
PRIVACY & SAFETY
At Baby Moons, your privacy and the security of your personal information are of the utmost importance to us. We are committed to protecting your data and ensuring that your shopping experience is safe and secure. Below, we outline how we collect, use, and protect your personal information.
Information We Collect:
When you make a purchase, sign up for an account, or interact with our website, we may collect the following types of personal information:
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Contact Information: Your name, email address, phone number, and shipping address.
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Payment Information: We securely collect payment details, such as credit card information, using trusted third-party payment processors.
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Usage Information: We collect data on how you use our website, such as pages visited, items viewed, and how you interact with our site.
How We Use Your Information:
We use your personal information to:
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Process and complete your orders.
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Communicate with you regarding your orders or any customer service inquiries.
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Send you updates, offers, and promotions (with your consent).
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Improve our website and services based on your usage patterns and feedback.
Third-Party Security:
To ensure secure transactions, we work with trusted third-party payment processors (such as PayPal, etc.) to handle all payments. These partners use industry-standard encryption to safeguard your payment information, and we do not store your credit card details on our servers.
Data Protection:
We employ a variety of security measures, including encryption and secure servers, to protect your personal information. Our website is regularly monitored for security vulnerabilities to ensure that your data is safe from unauthorized access or misuse.
How We Contact You:
After completing a purchase, we may contact you to confirm your order, provide shipping updates, or offer customer service assistance. If you have subscribed to our newsletter or promotional communications, you may also receive marketing emails, which you can opt-out of at any time.
Your Rights:
You have the right to access, update, or delete your personal information at any time. If you would like to manage your preferences or have any concerns about how we handle your data, please contact us directly at shopbabymooncs@gmail.com.
Your Trust Matters:
We take our responsibility to protect your privacy seriously and are always here to address any concerns you may have. By shopping with Baby Moons, you can trust that your personal information will be handled with the utmost care and security.
PAYMENT METHODS
- Credit / Debit Cards